Frequently Asked Questions (FAQs)

These FAQs are designed to provide valuable information to potential customers and address common queries related to our products and services.

We offer a diverse range of products, including organic foods, traditional textiles, spiritual artifacts, herbal remedies, and handcrafted decor—all inspired by the rich heritage of Varanasi.

We work directly with local artisans and craftsmen in Varanasi, preserving traditional techniques and supporting the local economy. Our products are a true reflection of Varanasi’s cultural heritage.

Yes, sustainability is a priority for us. We aim to minimize our environmental impact by using eco-friendly packaging, promoting sustainable sourcing practices, and reducing waste.

Yes, we offer international shipping to select countries. Shipping rates and delivery times may vary depending on your location.

We take quality seriously. Our products undergo rigorous quality checks, and we have a dedicated team that ensures they meet our high standards.

Absolutely! Our traditional textiles are handwoven by skilled artisans in Varanasi, following age-old techniques that have been passed down through generations.

Yes, all our organic products are sourced from certified organic farms and carry recognized organic certifications, ensuring their authenticity and quality.

We want you to be completely satisfied with your purchase. If you receive a damaged or incorrect item, please contact our customer support within 7 days of receiving your order, and we will assist you with the return or exchange process.

Yes, we periodically offer discounts and promotions on select products. Keep an eye on our website and subscribe to our newsletter to stay updated on the latest deals.

You can reach our customer support team through mail:

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